Privacy Policy
Privacy Terms
Satvikgems.com protects your privacy and fully respects your desire to understand how we will handle and use your information. We will ensure that all relevant legislation is complied with when handling your personal information.
This Privacy Policy sets out the basis on which any personal information we collect from you or that you provide will be used and stored by us. Please read it carefully to understand our practices regarding your personal information and how we will treat it. For the purpose of data protection legislation, we are a data controller.
What personal information do we collect from you, and how?
We collect and use information about you to ensure that we can continue to provide you with an excellent online shopping experience. Accordingly, we may collect the following information about you.
You can provide information by filling out the inquiry/subscriber form on our website, Satvikgems.com. Such information is provided when registering to use our website or requesting further services, including, for example, name, address, email address, telephone number, and/or other information that may identify you as an individual. We also ask you for information when you inquire or report a problem with our website.
If you contact us, we may keep a record of that correspondence. We may also keep details of your visits to our website, including, but not limited to, traffic information, location information, weblogs, and other communication information, whether this is required for our own billing purposes or otherwise, and the resources that you access.
How this information may be used?
For example, we may use the personal information you provide to our website to respond to your requests and provide you with our product offerings. We may also use your personal information to maintain our internal record keeping and for internal marketing or other purposes. In addition, we may send you emails, WhatsApp, and the like and otherwise correspond with you about products and events sponsored by us that interest you.
We may disclose your personal information to third parties in certain circumstances.
We may employ other companies and individuals to perform functions on our behalf. Examples include delivering products, sending postal mail, analyzing data, and providing marketing assistance. They can access personal information needed to perform their functions but may not use it for other purposes. Further, they must process the personal information according to this Privacy Policy and as permitted by applicable data protection legislation.
-If all of our assets are acquired by a third party, our personal information about our customers will be one of the transferred assets.
-If we are under a duty to disclose or share your personal information to comply with any legal obligation, to enforce or apply our Terms and Conditions and other agreements, or to protect our rights, property, or safety, or those of our customers or others. This includes exchanging information for fraud protection and credit risk reduction with other companies and organizations.
-We may also disclose such information to government authorities and other third parties when compelled to do so by government authorities or otherwise as required or permitted by law, including but not limited to in response to court orders and subpoenas. We also may disclose user information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of our website, or anyone else that could be harmed by such activities.
Additionally, we cooperate with law enforcement inquiries and other third parties to enforce laws, intellectual property rights, and other rights.
-We may disclose your personal information to any member of our group, which means our subsidiaries, our ultimate holding company, and its subsidiaries.
Marketing Opt-in position
When you enquire or purchase in one of our stores, you can opt-in to receive Satvikgems.com marketing communications. We will only send you marketing communications where you have consented to receive them and use your preferred communication channels.
We do not sell or otherwise pass your details to third parties for marketing purposes. Marketing communications you subscribe to will only be sent by us. We will always offer you the opportunity to unsubscribe from any service or update to which you have subscribed if you choose to do so. Any email we send you will contain an automated unsubscribe link so you can opt out of that particular mailshot. Alternatively, you can change your preferences or opt out of all emails or other communications by contacting us by emailing us at satvikgems@gmail.com
Access to information
Should you wish to know more about what information we hold about you, including making changes to or requesting the deletion of information we hold about you, you are entitled by law to make a Data Subject Request. You can make such a request by emailing us at satvikgems@gmail.com (quoting “Data Subject Request”).
Please note that we may need to exclude certain information as part of your request, e.g., to protect other individuals’ privacy or if we are permitted to exclude the information for legal or other reasons.
Changes in our privacy policy
Any changes to our Privacy Policy will be posted on this page and effective upon posting. You are encouraged to check this website periodically to learn more about the information we collect, use, and share. This Privacy Policy is incorporated into and forms part of the Terms and Conditions of our website, which governs your use of our website.